Term and Conditions

Welcome to Fusion Store

Thank you for choosing Fusion Store. These Terms and Conditions govern your use of our website and services. By accessing pictureframessale.com and making a purchase, you agree to be bound by these terms. We’re committed to helping you preserve life’s precious moments while ensuring a transparent and secure shopping experience.

1. User Responsibilities

Account Information

When creating an account or making a purchase, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password and account
• Promptly update any changes to your information
• Accept responsibility for all activities under your account

Prohibited Activities

You agree not to:

• Use our website for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Use any automated systems to extract data
• Submit false or misleading information

2. Products and Services

Product Descriptions

We strive to accurately display our products, including:

• Picture frames and home essentials
• Customized items (Diploma & Graduation, Wedding & Baby, Kids Art, Gallery Wall)
• Apparel and accessories

However, colors may vary slightly due to monitor settings. Product dimensions are approximate.

Custom and Personalized Items

Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time.

3. Orders and Payment

Order Process

When you place an order:

• You receive an order confirmation email
• We process orders within 1-2 business days after payment confirmation
• Weekend and holiday orders are processed the next business day
• We reserve the right to refuse or cancel any order

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your complete payment information.

Pricing

All prices are in US dollars. We reserve the right to adjust prices due to market conditions, errors, or changes in supplier costs. If an error is discovered, we will contact you before processing your order.

4. Shipping and Delivery

Shipping Methods

We offer two shipping options:

• Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping – Available for orders over $50 via EMS (15-25 business days after shipment)

Delivery Areas

We currently ship worldwide, excluding some Asian countries and remote regions. Delivery times are estimates and may vary due to:

• Customs processing
• Weather conditions
• Other factors beyond our control

Risk of Loss

All items purchased from Fusion Store are delivered by carrier. The risk of loss and title for such items pass to you upon our delivery to the carrier.

5. Returns and Exchanges

Return Policy

We accept returns and exchanges within 15 days of you receiving your items, provided:

• Item is in original condition
• Item is unused and undamaged
• Original packaging with all tags attached
• Accompanied by original receipt or proof of purchase

Return Process

To return an item:

1. Email us at [email protected] within 15 days
2. Wait for authorization and shipping instructions
3. Securely pack the item in original packaging
4. Ship to: 4210 Sundown Lane, Austin, US 78664
5. We process refunds within 3-5 business days of receipt

Refund Information

• Refunds are issued to your original payment method
• Original shipping fees are non-refundable
• Return shipping costs are customer’s responsibility (unless due to our error)
• Depending on your payment provider, refunds may take additional time to appear

6. Intellectual Property

Our Content

All content on this website, including:

• Text, graphics, and logos
• Product designs and descriptions
• Website layout and features

are property of Fusion Store and protected by international copyright laws.

Your Content

When you submit content (such as custom artwork or photos):

• You grant us license to use it to fulfill your order
• You confirm you have rights to the content
• We do not claim ownership of your personal content

7. Limitation of Liability

Fusion Store shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays in delivery beyond our reasonable control
• Minor variations in product color or appearance
• Customs fees or import duties in your country

Our total liability for any claim shall not exceed the purchase price of the product.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to such processing.

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting to the website. Continued use of our services after changes constitutes acceptance of the modified terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the United States and the State of Texas. Any disputes shall be subject to the exclusive jurisdiction of the courts of Austin, Texas.

Last updated: [Current Date]

Thank you for choosing Fusion Store. We’re dedicated to helping you preserve life’s beautiful moments while ensuring your complete satisfaction with our products and services.